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Curbside Freight Delivery :
We are happy to provide Curbside Freight Delivery by contracted freight carriers, which is the standard shipping
method for items that are too large or heavy for shipment with normal package carriers. These deliveries require
an adult over the age of 18 to be present during delivery and are made during normal business hours, Monday
through Friday.
Inspecting Your Items at Time of Delivery:
By signing off on the delivery receipt, the customer is acknowledging that furniture and/or decor items are "in good
condition" and that what you are signing for is for what you ordered. It is the responsibility of the customer to
inspect the contents before signing off on the delivery receipt.
White glove and threshold delivery serviceis available. Upon request, we will be more than happy to give you a rate.
What you should know:
Your order will arrive approximately 5-7 business days from the shipping date, from our distribution
warehouse in Brea, CA.
Most freight carriers will call in advance to schedule a delivery appointment, generally within a 4-hour
window. We can provide a tracking number if you'd like.
Deliveries are made by truck Monday through Friday between 8 a.m. and 5 p.m.
Curbside deliveries are made to the driveway outside the house.
Although the furniture is wrapped in bubble wrap and in boxes, we advise using a "table dolly" or moving
the boxes using two people.
A lift gate is a platform at the back of the truck that allows the boxes to be lowered hydraulically. Most
often there will be only one person delivering your furniture and will use the lift gate to lower the boxes to
ground level. The lift gate charge is usually about $40.00. To save on lift gate charges, you may wish to ask a
friend or family member to be present during the delivery to help the driver unload the boxes, which can weigh up
to 90 lbs.
The delivery agent may require assistance for bulkier items. Transporting the item into the home or other area
is the customer's responsibility. Individual drivers may provide some assistance, but we cannot guarantee
this additional service. Speaking from experienced by our customer's, most drivers will set your boxes
inside your garage if there is easy access.
Delivery agents are not equipped to dispose of packaging materials.
White glove and threshold delivery service:
Both of these services are available. Upon request, we will be more than happy to quote you a rate.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Our Canadian Neighbors:
Many of our customer's reside in Canada. We have several custom's brokers who will walk you through to
help you make the transition over the border.
They can assist our Canadian Customers with the Customs clearance of their shipments.
Link to estimate custom's clearance: http://customsquote.com/USdutytaxbrokeragecalculator.asp
Prior to shipping the items you will can give them a call so they can begin the process and explain the cost and
their services. After they give you a quote, they will basically need you to fill out a one page form providing
a credit card.
On our end, we will send them your sales invoice showing a full description of each item, selling price and what
country it was made in. This furniture is made in Bali, Indonesia.
For example, we have had customers in Victoria, on Vancouver Island, BC. Seawings Express in Blaine is the
name of the freight forwarder/custom's agent. The furniture is sent to their Blaine office. They inspect it and
sign the delivery receipt. They then load it onto the ferry and transport it to the island, and delivery is made
to our customer's home or office. It is affordable and not complicated, as they take care of all the details.
Remember, if buying from outside of CA you won't be required to pay sales tax, and for a 5-Piece Sectional,
the shipping is like a wash. This makes up for custom's expense.
We are happy to provide Curbside Freight Delivery by contracted freight carriers, which is the standard shipping
method for items that are too large or heavy for shipment with normal package carriers. These deliveries require
an adult over the age of 18 to be present during delivery and are made during normal business hours, Monday
through Friday.
Inspecting Your Items at Time of Delivery:
By signing off on the delivery receipt, the customer is acknowledging that furniture and/or decor items are "in good
condition" and that what you are signing for is for what you ordered. It is the responsibility of the customer to
inspect the contents before signing off on the delivery receipt.
White glove and threshold delivery serviceis available. Upon request, we will be more than happy to give you a rate.
What you should know:
Your order will arrive approximately 5-7 business days from the shipping date, from our distribution
warehouse in Brea, CA.
Most freight carriers will call in advance to schedule a delivery appointment, generally within a 4-hour
window. We can provide a tracking number if you'd like.
Deliveries are made by truck Monday through Friday between 8 a.m. and 5 p.m.
Curbside deliveries are made to the driveway outside the house.
Although the furniture is wrapped in bubble wrap and in boxes, we advise using a "table dolly" or moving
the boxes using two people.
A lift gate is a platform at the back of the truck that allows the boxes to be lowered hydraulically. Most
often there will be only one person delivering your furniture and will use the lift gate to lower the boxes to
ground level. The lift gate charge is usually about $40.00. To save on lift gate charges, you may wish to ask a
friend or family member to be present during the delivery to help the driver unload the boxes, which can weigh up
to 90 lbs.
The delivery agent may require assistance for bulkier items. Transporting the item into the home or other area
is the customer's responsibility. Individual drivers may provide some assistance, but we cannot guarantee
this additional service. Speaking from experienced by our customer's, most drivers will set your boxes
inside your garage if there is easy access.
Delivery agents are not equipped to dispose of packaging materials.
White glove and threshold delivery service:
Both of these services are available. Upon request, we will be more than happy to quote you a rate.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Our Canadian Neighbors:
Many of our customer's reside in Canada. We have several custom's brokers who will walk you through to
help you make the transition over the border.
They can assist our Canadian Customers with the Customs clearance of their shipments.
Link to estimate custom's clearance: http://customsquote.com/USdutytaxbrokeragecalculator.asp
Prior to shipping the items you will can give them a call so they can begin the process and explain the cost and
their services. After they give you a quote, they will basically need you to fill out a one page form providing
a credit card.
On our end, we will send them your sales invoice showing a full description of each item, selling price and what
country it was made in. This furniture is made in Bali, Indonesia.
For example, we have had customers in Victoria, on Vancouver Island, BC. Seawings Express in Blaine is the
name of the freight forwarder/custom's agent. The furniture is sent to their Blaine office. They inspect it and
sign the delivery receipt. They then load it onto the ferry and transport it to the island, and delivery is made
to our customer's home or office. It is affordable and not complicated, as they take care of all the details.
Remember, if buying from outside of CA you won't be required to pay sales tax, and for a 5-Piece Sectional,
the shipping is like a wash. This makes up for custom's expense.